Privacy Policy

This simple privacy notice explains how MARSON BATHROOMS LTD protects customer personal data for all bathroom inspection and layout booking services. This policy takes permanent immediate effect for all website visitors and booking users.

We only collect information required to complete our scheduled home visit and design delivery work, with no unnecessary personal data collected or stored.

We only store basic information voluntarily submitted during your booking process:

• Residential address for arranging on-site visits
• Email address for design file delivery
• Contact number for appointment confirmation
• Simple bathroom condition notes provided by the customer

All standard user data will be automatically deleted 24 months after your service is completed.

Your personal details are only used for daily service operation within a fixed valid period:

• Confirm and adjust your home visit appointment
• Send bathroom measurement and layout documents
• Answer service-related enquiries
• Retain simple service records for short-term follow-up

Data will not be used for any unrelated purposes and will not be shared with external third-party businesses.

You may contact our team at any time to apply for data access, correction or deletion. We guarantee to process all user requests within 14 working days from receiving your email application.

• Request a copy of your stored booking data
• Correct incorrect contact or address information
• Apply for manual early deletion of personal records
• Withdraw data storage consent

General customer personal data is automatically cleared after 24 months. For basic service transaction and dispute-proof records, we will retain encrypted backup files for 6 full years in compliance with UK business and GDPR regulations.

All data is stored in password-protected internal systems. Only scheduling and design staff have access to customer contact information.

We maintain standard data security practices to protect user information. We do not collect any financial, payment or ID information during online bookings. All offline price discussions and balance settlements are completed in person without digital financial records stored.

Minor policy adjustments may be updated occasionally. All revised terms take immediate effect once published on this page.